Samples

For the business customers and for large projects we can send samples. Note: we can’t send samples to non-business customers.

Here is how it works:

1. Talk to your salesperson about what products are you trying to compare or send us the email with the details (are you going to use it indoor or outdoor, is it a heavy traffic area, etc.). When you send the email we can route it to the best product specialist for that particular product.

2. We will ship you a sample via the Fedex and will include a prepaid return shipping label in the box.

3. After inspecting the sample, please ship it back to us within 2-5 business days using the prepaid return shipping label.

4. At the time of shipping, we will “authorize” your credit card for a full product price and shipping, but will not charge it. When we receive the sample back and inspect it (samples must be in a “unused” condition), we will adjust your invoice and then charge your card, but only for the shipping cost (we will not charge for the product). We can also ship it on your Fedex account, for UPS you will have to provide us the label.

5. If we don’t receive the sample back within the agreed upon time frame or if you decide to keep it, we will charge your card for the product and the shipping (one way). If you need more time to keep the sample please let us know.

Next step: talk to your sales person or email us.

If you prefer to enter your sample order information online, you can place a “sample order” using this link. Write $10 and in the comment box type: “Name of your sales person” please adjust this order details and price for the samples that we’ve talked about. We will email you back an updated copy of your invoice with all details.